Frequently Asked Questions

  • How does SaveBig work?

    When you make a purchase from a retailer featured on SaveBig after clicking through from our site, the retailer will give us a commission for sending you to their website.

    We pass part of this commission back to you as ‘cash back’ which is added to your Earnings page, and once the commission is actually paid by the retailer, then we’ll make your cash back‘payable’ to withdraw and spend.

  • How does SaveBig make money?

    We’re also supported by sponsored adverts and promotions dotted around the site, and sometimes retailers will also pay us a bonus if we send a lot of shoppers their way!

  • When will I actually get my cash back?

    Cash back should track to your Earnings page within 15~30 minutes of your purchase, but it usually isn’t ready to spend straight away. We need to wait until the retailer’s returns period is over before they confirm your cash back, and then once the retailer has paid us the commission for your purchase, we’ll make your cash back ‘payable’ and ready to withdraw and spend.

  • How do I make sure I receive my cash back?

    Cash back usually tracks no problem, but there are certain things which can upset the system. Make sure you visit the retailer via our website and don’t click to any other sites before making your purchase, check that your computer is set up to record cookies in your internet browser, and clear your cookies if you’ve been browsing around before coming to

  • How can I check the status of my cash back?

    Once it’s tracked, cash back will show in your Earnings table, where you’ll also be able to check the status of your cash back.

  • How do I receive my cash back payout?

    Once your cash back is ‘payable’, you can withdraw it ready to spend. Simply go to the Payouts page of your account, select the payout method you would like to use, and follow the on-screen instructions.

  • How does Daily Check In Work

    Daily Check-In Incentive is a feature designed to reward users for using SaveBig each day.
    Every day a user checks in to SaveBig, He will get some SaveBig Gold, and the amount varies from 5 to 30.

  • How does Donation By Shopping work?

    When your payable commission reaches every $10, we'll donate $1 on behalf of you.

  • How to participate in the Million Forest Plan

    When your payable commission reaches every $50, we will plant a tree on behalf of you and the digital certificate will be send to your email. below is the certificate sample from

    million forest plan